• We only accept the return with proper RMA issued case
o Return request can be made within 30 days after the shipment received date
o The returnable item must be an item sold by allup.com
o Free return shipping – AllUP™ will provide a UPS return label
• Restocking fee may be applied for certain condition
o Full amount refund
AllUP™ receives the returning item within 15 days after RMA issued date.
Returning the item with all manuals, accessories and packaging that is with original condition that AllUP™ sent.
o 80% refund (20% restocking fee)
Any of above condition is not met.
All tablets and non-AllUP products
• Samsung tablets
• 3rd party manufactured peripherals
o Scanner, printer, pin pads and etc